Guide - Health
Health services for local residents
After Hours GP Helpline
After assessment by a registered nurse, you can speak directly to a GPTel 1800 022 222
Arthritis Australia
Improving quality of life for Australians living with arthritisTel 1800 111 101
www.arthritisaustralia.com.au
Australian Centre for Grief and Bereavement
For individuals, children and families who need assistance following the death of someone close253 Wellington Road, Mulgrave 3170
Tel 1800 642 066
www.grief.org.au
Better Health Channel
Information to improve the health and wellbeing of people and the communities they live inwww.betterhealth.vic.gov.au
Beyond Blue
Improving the lives of people affected by anxiety, depression, or suicideTel 1300 224 636
www.beyondblue.org.au
Butterfly Foundation
Support for eating disorders and body image issuesTel 1800 334 673
www.butterfly.org.au
Cancer Council Australia
Offers a range of services to support anyone affected by cancer615 St Kilda Road Melbourne 3004
Tel 13 11 20
www.cancer.org.au
Care Leavers Australasia Network (CLAN)
Supports and advocates for people raised in orphanages, children’s homes, and foster care247-251 Flinders Lane Melbourne 3000
Tel 1800 008 774
www.clan.org.au
Casey Hospital
62-70 Kangan Drive, Berwick 3806Tel (03) 8768 1200
www.monashhealth.org
Coronavirus Hotline
If you suspect you may have coronavirus disease, call the dedicated hotline 1800 675 398For urgent medical help if you have serious symptoms such as difficulty breathing, call 000
www.dhhs.vic.gov.au/coronavirus
Coronavirus Health Information
For information, updates, and advice about the coronavirus outbreakTel 1800 020 080
www.health.gov.au/health-alerts/covid-19
Dandenong Hospital
135 David Street Dandenong 3175Tel (03) 9554 1000
www.monashhealth.org
Dementia Australia
Support and information for people living with dementia, their carers, and familyNational Dementia Helpline Tel 1800 100 500
www.dementia.org.au
Diabetes Australia
Working to reduce the impact of diabetes on the communityTel 1800 177 055
www.diabetesaustralia.com.au
GriefLine
Free phone counselling for individuals and families experiencing loss and griefTel 1300 845 745
www.griefline.org.au
headspace
(National Youth Mental Health Foundation)Free early intervention mental health services for 12-25 year olds
211 Thomas Street Dandenong 3175
66 Victor Crescent Narre Warren 3805
Tel 1800 367 968
www.headspace.org.au
Head to Health
Helping you find mental health digital resources and phone support servicesTel 1800 595 212
www.headtohealth.gov.au
Health Complaints Commissioner (Victoria)
Resolves complaints about healthcare and the handling of health information in VictoriaLevel 26, 570 Bourke Street Melbourne 3000
Tel 1300 582 113
hcc.vic.gov.au
Heart Foundation Helpline
Personalised information on heart health, nutrition and a healthy lifestyleTel 13 1112
www.heartfoundation.org.au
Kidney Health Australia
Helping people with kidney disease to improve health outcomes125 Cecil Street South Melbourne 3205 Tel 1800 454 363
www.kidney.org.au
Kids Helpline
Free, private and confidential phone and online counselling service for people aged 5 to 25Tel 1800 55 1800
www.kidshelpline.com.au
Lifeline
24 hour crisis support and suicide prevention servicesTel 13 1114
www.lifeline.org.au
Maternal and Child Health Line
Advice about the care and health of your child (from birth to school age)Tel 13 2229
www.betterhealth.vic.gov.au
Medicare
Payments that can help when you use health care services or buy medicinesGPO Box 9822 Melbourne VIC 3001
Dandenong Service Centre 27-29 Robinson Street Dandenong 3175
Fountain Gate Service Centre 71 Webb Street Narre Warren 3805
General enquiries Tel 13 2011
Australian Immunisation Register Tel 1800 653 809
Continence Aids Payment Scheme Tel 1800 239 309
Feedback and complaints Tel 1800 132 468
Multilingual Phone Service Tel 13 1450
myGov help desk Tel 13 2307
Pharmaceutical Benefits Scheme (PBS) Tel 13 2290
Telephone claims Tel 13 2011
www.servicesaustralia.gov.au
Medicines Line
Information on prescription, over-the-counter and complementary medicinesTel 1300 633 424
www.nps.org.au/medicines-line
MensLine
Telephone and online counselling service for men with emotional health and relationship concernsTel 1300 789 978
www.mensline.org.au
Mental Health Complaints Commissioner (Victoria)
Deals with complaints about public mental health services in VictoriaLevel 26, 570 Bourke Street Melbourne 3000
Tel 1800 246 054
www.mhcc.vic.gov.au
Monash Health Community Berwick
28 Parkhill Drive Berwick 3806Tel (03) 8768 5100
www.monashhealth.org
Monash Health Community Dandenong
122 Thomas Street Dandenong 3175Tel (03) 9792 8100
www.monashhealth.org
National Health Services Directory
Find health services (GPs, pharmacies, hospitals)www.nhsd.com.au
NURSE-ON-CALL
Phone service providing immediate, expert health advice from a registered nurseTel 1300 60 60 24
www.healthdirect.gov.au
Older Persons Advocacy Network (OPAN)
Free, independent and confidential services supporting older people to raise issues about Commonwealth funded aged care servicesTel 1800 700 600
opan.com.au
Open Arms
Mental health and wellbeing support for current and ex-serving Australian Defence Force personnel and their familiesTel 1800 011 046
www.openarms.gov.au
PANDA (Perinatal Anxiety & Depression Australia)
Support for women and families affected by anxiety and depression during pregnancy and the first year of parenthoodTel 1300 726 306
www.panda.org.au
Partners in Wellbeing
Free support and advice to improve your mental health and wellbeingTel 1300 375 330
www.partnersinwellbeing.org.au
Poisons Information Centre
Advice about what to do if a person has been poisoned, bitten or stung, or has overdosed or made a mistake with medicineTel 13 1126
www.austin.org.au/poisons
ReachOut
Online mental health organisation for young people and their parentswww.au.reachout.com
SANE Australia
Services to help support all Australians affected by complex mental health issuesTel 1800 187 263
www.sane.org
Suicide Call Back Service
Telephone and online counselling to people who are affected by suicideTel 1300 659 467
www.suicidecallbackservice.org.au
Suicide Line
Counselling service offering professional support to people at risk of suicideTel 1300 651 251
www.suicideline.org.au
Switchboard Victoria
Peer-driven support services for LGBTIQA+ peopleTel 1800 184 527
www.switchboard.org.au
Tandem
Family and friends supporting people living with mental health issuesTel 1800 314 325
www.tandemcarers.org.au
Vision Australia
Supporting people who are blind or have low vision to be as independent as they choose45 Princes Highway Dandenong 3175 Tel 1300 847 466
www.visionaustralia.org
